
Enquiry
Asking for Details
Used when seeking specific information or clarity about something, often in customer service or general inquiries.

Could you help me with an enquiry about your refund policy?
Casual Use
Appropriate for everyday use, such as asking for information in shops or calling a helpline.

I made an enquiry about the opening hours.
Initial Contact
Often the first step to gather information before making a decision or taking further action.

Upon my initial enquiry, they provided a brochure.
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