Somebody’s heart is in the right place

Pro Tip 1/3

Focuses on someone's positive intentions, despite the outcome of their actions.

He donated to the wrong charity, but his heart is in the right place.

Pro Tip 2/3

Used when someone's efforts or methods fail, but their desire to help is acknowledged.

She tried to bake a cake for the fundraiser, but it fell flat. Still, her heart is in the right place.

Pro Tip 3/3

It's a metaphorical phrase and doesn't refer to the actual location of the heart in one's body.

Don't be confused; 'his heart is in the right place' means he's trying to be kind, not that his heart has moved.